Legal

Privacy Policy

Effective date: November 12, 2025

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Overview

Croxpay provides fast, secure cross-border payments. This Privacy Policy describes how we handle your personal information when you visit our website, join the waitlist, or use our services. By interacting with Croxpay, you agree to the practices outlined below.

Information We Collect

  • Contact details: such as your name, email address, and phone number.
  • Identity information: collected during KYC onboarding, including government-issued identification and verification data.
  • Transaction information: amounts, currency pairs, recipients, and payment history.
  • Technical information: device data, log files, and cookies that help us understand how you use our platform.

How We Use Your Information

We use personal data to:

  • Provide and improve our payment services.
  • Verify your identity and comply with legal requirements.
  • Communicate updates, security alerts, and product announcements.
  • Monitor usage trends and protect against fraud or misuse.

Sharing Your Information

We only share your personal information with trusted partners who help us operate Croxpay, and only when necessary. This may include banking partners, identity verification providers, and regulators. We never sell your data.

Data Security

We implement industry-standard technical and organizational measures to safeguard your data. While no system is entirely secure, we continually assess and improve our protections to reduce risk.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, as well as request portability or object to processing. Contact us to exercise these rights.

Contact Us

If you have questions about this Privacy Policy or our data practices, email us at privacy@croxpay.com. We will respond promptly.